Privacy Policy 1988ric —
Your Data, Our Responsibility

This Privacy Policy describes the personal data collection, use, and protection practices of 1988ric (online betting platform under the website https://1988ric.onl). By using our services, you agree to the terms stated in this document. We encourage you to read this policy carefully in its entirety.

1Introduction

1988ric is an online betting entertainment platform operating for users in Malaysia. We take our responsibility to protect your personal data seriously and value the trust you place in us every time you use our services.

This Privacy Policy applies to all users who access the 1988ric website, register an account, make a deposit, use any games, or interact with any feature on our platform — whether via web browser or mobile app.

We fully comply with Personal Data Protection Act 2010 (PDPA) Malaysia, the primary legislation governing personal data protection in the country. We also adhere to international best practices in cybersecurity and user privacy protection.

2Personal Data We Collect

To deliver a secure, integrated, and high-quality service, 1988ric collects various types of personal data depending on how you interact with our platform.

Data is collected through three main methods: (i) information you provide directly during registration and use of the platform; (ii) data automatically generated by the system while you use the service; and (iii) information received from legitimate third parties such as payment providers and identity verification bodies.

3How We Use Your Personal Data

Every piece of data we collect has a clear and lawful purpose. Below is a complete list of the purposes for which your personal data is used on the 1988ric platform:

• Identity Verification (KYC): To verify your identity in compliance with legal requirements and to prevent fraud and money laundering.
• Transaction Processing: To securely and efficiently process deposits, withdrawals, and any financial transactions you carry out on the platform.
• Service Provision: To allow you to access all platform features including games, promotions, the Game Lobby, and Live Casino.
• Account Security: To detect and prevent unauthorised access, fraudulent activity, system abuse, and other security threats.
• Customer Support: To enable our support team to understand the context of your issue and provide effective, accurate assistance.
• Platform Improvement: To analyse usage patterns and continuously improve the overall user experience based on actual data.
• Service Communications: To send important notices relating to your account, transactions, security updates, and policy changes.
• Responsible Gaming: To monitor wagering patterns and identify signs of dependency for player protection purposes.
• Legal Compliance: To fulfil reporting obligations to the relevant authorities as required by Malaysian law.

4Data Sharing with Third Parties

1988ric does not sell or transfer your personal data to third parties for marketing purposes. However, in certain limited situations, we may share your data with the following parties who have signed strict confidentiality agreements:

• Gaming Technology Provider: Companies such as live casino software and slot game providers that require session data to operate your games correctly.
• Payment Processor: Platforms such as DuitNow, FPX, TNG eWallet, GrabPay, and Boost to securely process your financial transactions.
• Integrated KYC Services: Third-party identity verification providers that help us authenticate the documents you submit.
• Cloud Infrastructure: Cloud service providers that store and process data in a protected environment meeting high security standards.
• Legal Authorities: Government agencies, regulators, or law enforcement authorities when required by court order or applicable law.

5Data Security

Protecting your personal data from unauthorized access, loss, alteration, or disclosure is 1988ric's top priority. We continuously invest in the latest security infrastructure to ensure your data remains safe at all times.

• 256-bit SSL Encryption: All communications between your browser and our servers are secured with the highest level of encryption.
• Two-Factor Authentication (2FA): An additional security layer is available for all accounts to prevent unauthorized access even if a password is compromised.
• 24/7 Monitoring: A continuous security monitoring system that detects and responds to threats in real time.
• Internal Access Controls: Only authorized personnel with a legitimate job requirement may access user data, and every access is meticulously logged.
• Regular Penetration Testing: Our platform undergoes regular security audits and penetration testing conducted by independent security experts.
• Incident Management: A clear incident response procedure is in place to ensure any data breach can be identified, addressed, and reported within the timeframe required by law.

6Cookies & Tracking Technologies

1988ric uses cookies and similar tracking technologies to enhance user experience, ensure the platform functions correctly, and analyse usage patterns for continuous improvement.

The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymous information about how you use the platform to help us identify areas that need improvement.
• Functional Cookies: Saving your preferences such as language, font size, and display settings to provide a more personalised experience.
• Analytics Cookies: Used to understand aggregate navigation patterns and user behavior for product improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some features within the 1988ric platform.

7Your Rights as a User

Under Malaysia's PDPA 2010, you have certain rights regarding your personal data held by 1988ric. We are committed to making it easy for you to exercise these rights:

8Children's Data Protection

1988ric is a betting platform exclusively for individuals aged 18 years and above. We take child protection very seriously and have a zero-tolerance policy against registration by underage individuals.

• We do not knowingly collect any personal data from individuals under the age of 18.
• All new registrants are required to verify their age during the registration process and again during the KYC process.
• Should we discover that a child's data has been collected inadvertently, we will delete that data immediately and close the account in question.
• Parents or guardians with concerns about their children's use of the platform are encouraged to contact our support team without delay.

9Data Retention Period

1988ric does not retain your personal data longer than necessary for the purposes stated in this policy, subject to legal requirements that oblige us to keep certain records for a longer period.

• Active Account Data: Retained for the duration your account is active, plus 7 years after account closure for financial compliance purposes.
• Transaction Records: Retained for a minimum of 7 years as required by Malaysia's financial and tax regulations.
• Security Logs: Retained for 2 years to allow investigation of any security incidents that may arise.
• Support Communications: Retained for 3 years for service quality purposes and resolution of any disputes.
• Marketing Data: Retained until you withdraw consent or within 2 years after your last interaction, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures so that it can no longer be personally linked to you.

10Changes to This Privacy Policy

1988ric reserves the right to update or modify this Privacy Policy at any time in response to changes in law, technology, or our business practices. Every update will include a clear effective date at the top of this page.

For changes that are material and significant, we will notify you through:

• A clear notice displayed on the platform's main page for at least 30 days;
• Notification emails are sent to the email address registered with your account;
• In-app notification when you first log in to the platform after changes take effect.

Your continued use of the 1988ric platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and discontinue use of the platform.

11Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding how 1988ric handles your personal data, our team is ready to assist you at any time.

• Privacy Email: [email protected] (with the subject line "Privacy Inquiry")
• Live Chat: Available 24 hours a day, 7 days a week, directly within the platform
• Response Time: We are committed to responding to all privacy inquiries within 5 business days

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia, the official regulatory authority under PDPA 2010.